Project Management and Consulting
In 2014 we worked on a six month project for the Honeywell Aerospace portal website. Responsible for the coordination and completion of multiple activities within the Aerospace RUN information technology department. We reviewed all aspects of the global web portal application performance, enhancements and stability for this billion dollar a year revenue generating web site.
We worked globally with offshore teams, Asia Pacific(APAC), Europe(EMEA), Americas, to evaluate and revise HP-BSM and SiteScope monitoring reports, transactions and alerts to create a holistic view of Portal performance.
We coordinated the security compliance/currency of over 47 web related servers. Selected tools, advised on methodology and managed browser compatibility testing. Participated in and consulted on third party vendor management. Worked with teams to facilitate vendor transition.
We drove ITSM break/fix ticket prioritization and timely resolution, created custom Remedy reports, performed Problem Management analysis to determine root cause for issues. Coordinated and managed efforts to perform physical to virtual (P2V) of servers using vmWare.